****IF YOU RECEIVE YOUR ORDER AND HAVE A PROBLEM WITH IT PLEASE GET IN TOUCH SO WE CAN RESOLVE THE MATTER (WE ASK THAT IT IS CHECKED WITHIN 3 DAYS OF BEING RECEIVED AFTER THAT WE WILL ASSUME THAT EVERYTHING IS OK) AFTER 25 DAYS FROM POSTING WE WILL CONSIDER ORDER COMPLETE AND NO FURTHER ACTION CAN BE MADE.
****ORDERS WILL HOPEFULLY BE PROCESSED WITHIN 48H OF BEING RECIEVED AND WE WILL AIM TO POST ON THE NEXT POSTING DAY (EXCLUDING WEEKENDS/BANK HOLIDAYS).
****IF BUYER REQUESTS TO CANCEL AN ORDER. WE CAN CANCEL MINUS THE PAYPAL FEES AS WE DON'T GET THESE BACK ORDERS CANNOT BE CANCELLED AFTER POSTING.
****WE SELL MAINLY USED LEGO AND DO OUR VERY BEST TO PROVIDE GOOD QUALITY PARTS BUT SOMETIMES SOME PIECES DO SLIP THROUGH AND GET SOLD IF THIS HAPPENS AND YOU GET A DAMAGED PIECE PLEASE TELL US VIA THE BRICKOWL MESSAGES(NOT DIRECT EMAIL)
****IF DAMAGED PIECES ARE RECEIVED THEN PROOF OF DAMAGED IS REQUIRED BEFORE REFUND IS GIVEN BY MEANS OF A PICTURE WITH THE DAMAGE SENT TO US BY EMAIL..
****IF LISTING STATES SECONDS PIECES ARE DAMAGED/DISCOLOURED OR HAVE MARKS/SCRATCHES ON THEM. WE ONLY ACCEPT RETURNS IF THE PARTS ARE DAMAGED OR DISCOLOURED (UNLESS STATED ON LISTING) THANKS
*****IF BUYER WANTS TO RETURN ITEMS/FULL ORDER, ITEM MUST BE POSTED BACK TO US AT BUYER COST BEFORE REFUND IS GIVEN. REFUND WILL EXCLUDE ORIGINAL POSTAGE.
***** ALL MESSAGES NEED TO BE THROUGH THE BRICKOWL MESSAGE SYSTEM AND NOT BY DIRECT EMAIL AS THIS IS NOT MONITORED *****
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